Hong Kong local orders
1. Shipping costs and delivery time : Goods will deliver by SF Express and cash on delivery.
2. Delivery time : 7-10 Working day
3. Non-covered areas: Outlying islands (except Tung Chung, Discovery Bay and Ma Wan), Sha Tau Kok, Ta Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau, Lo Wu, PO boxes And any hotel address.
4. For contract order over 50 units, please leave customer contact & our sales personnel will contact you shortly for the best offer of transportation convenience.
Overseas orders
1. Please call our customer service representative at 852 9794 3781 during office hours or email asia.greenroom@gmail.com for inquiries.
*Delivery notice After the payment is completed, the order will receive an email "confirm delivery" within 2-3 working days. The email contains detailed information about the shipment and contains a linked tracking number. You can click on the link
Undeliverable shipment arrangements
If the recipient fails to pick up the shipment when sending, the recipient must call the courier company to arrange the pick-up date and time.
1. Delivery times and fees may vary based on location and other factors.
2. GreenRoom may offer free delivery for orders above a certain amount or during special promotions.
3. GreenRoom is not responsible for delays or issues with delivery caused by third-party shipping companies.
4. Fares and fees are subject to change without notice.
5. GreenRoom may offer different delivery options, such as standard or express shipping, with different fees and delivery times.
6. Customers are responsible for providing accurate delivery information, and any issues resulting from incorrect information may result in additional fees or delays.
7. GreenRoom may provide order tracking information, but is not responsible for any issues or delays caused by inaccuracies or errors in the tracking information.
8. GreenRoom may provide international shipping, but customers are responsible for any customs fees or import taxes that may apply.
9. GreenRoom reserves the right to cancel or refuse delivery to any location or customer for any reason.
Please note that these are general guidelines, and specific terms and conditions for delivery and fares may vary depending on the GreenRoom's policies and practices.
2. GreenRoom may offer free delivery for orders above a certain amount or during special promotions.
3. GreenRoom is not responsible for delays or issues with delivery caused by third-party shipping companies.
4. Fares and fees are subject to change without notice.
5. GreenRoom may offer different delivery options, such as standard or express shipping, with different fees and delivery times.
6. Customers are responsible for providing accurate delivery information, and any issues resulting from incorrect information may result in additional fees or delays.
7. GreenRoom may provide order tracking information, but is not responsible for any issues or delays caused by inaccuracies or errors in the tracking information.
8. GreenRoom may provide international shipping, but customers are responsible for any customs fees or import taxes that may apply.
9. GreenRoom reserves the right to cancel or refuse delivery to any location or customer for any reason.
Please note that these are general guidelines, and specific terms and conditions for delivery and fares may vary depending on the GreenRoom's policies and practices.
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