Terms and Conditions
GreenRoom ("us", "our") will respect your statutory privacy rights when collecting, storing, using and transmitting personal information, and this personal information collection statement will explain Our privacy practices. Please read the following carefully, to understand our policies and practices on how to handle your personal data. This policy may be revised from time to time. If there is any conflict between the English and Chinese versions of this privacy policy statement, the English version shall prevail. "Personal Information“ refers to any personally identifiable information or sensitive information (such as name, occupation, address, contact details, ID card or passport number, date of birth, email address, phone number, credit card information) , Your age, your marital status, your employer, your income, statistics).
1. Purpose of using your personal information
When you shop or apply to become our member, may be Collect your personal data.
We may use your personal data for the purposes, we are responsible for the purpose of providing information and the purpose of providing information voluntarily.
If personal information is used for the purpose of providing information, this personal information will not be marked as "no information required" in the membership application form. If you want us to provide you with all the information To apply for the service, you must provide us with your personal information.
If personal data is only used for the purpose of voluntarily providing data, you can decide whether to provide us with such data.
You are responsible for providing your personal information for the following purposes:
- Participate in and maintain your membership as our member;
- Send you notifications of the benefits and discounts you can enjoy;
- Share those who are members Offers;
- Notify members about our product information;
- Build relationships; and
- Data cleaning and customer information renew.
The purpose for which you can provide your personal information voluntarily is:
- To provide you with the most suitable product recommendations;
- Let us have a clearer understanding of the statistics of our customers, do internal research and analysis, so that we can properly provide information or gifts that meet your specific needs and products;
- Market research; and
- Direct sales, including
- Notify you about new product launches and other promotional offers;
- Marketing reward programs, birthday discounts, digital events, the latest news of in-store promotion;
To protect the privacy of your personal data, this The company ensures that its policies and practices in terms of collection, use, retention, transfer and access to personal data comply with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong.
2. How to collect
Before purchasing the company’s products, the company will ask you to present the original Hong Kong identity card and record your ID card number. If you do not want to show the original ID card, The company reserves the right to provide you with any services or products. According to Article 7AA of the Registration of Persons Regulations, anyone who transfers his identity card to another person without legal authority or reasonable excuse is a crime.
3. Collection of personal identification identifiers
You may be required to provide personally identifiable information from time to time, including but not limited to you Your name, gender, age, identity document number, date of birth, telephone number, fax number, address, email address, credit card information, education, occupation, family income, interests and favorite activities, etc. If you refuse to provide relevant information, may make our company unable to provide you with appropriate services. If you are under the age of 18, must obtain the consent of the parent or guardian before to provide any personally identifiable information to the company.
4. Direct sales content
Once you provide the company with personally identifiable information, you may receive a copy of the company/company from time to time. Phone number, email or direct promotion mail of the agency or partner. If at any other time you do not want us to use your personal data for the above-mentioned direct marketing purposes, you can notify us to object to it. You can mail "UNIT 7, 10/F, SOLO, 83 BEDFORD ROAD, TAI KOK . TSUI, KOWLOON, HK" in writing or email to
asia.greenroom@gmail.com to inform the company. No fees are required for this arrangement.
5. Data preservation
When you do business with our company, the company will keep all your transaction records for review For use. The general policy of the company is to keep the relevant information for a reasonable period of time.
6. Disclosure of information
The company can usually cooperate with GreenRoom and its subsidiaries, subsidiaries, and Associated companies and any company in which they have an interest share your personal data or transfer relevant data to them. For details, please refer to our company's statement on the collection of personal data. If you do not want our company to disclose your information to any third party, please email to asia.greenroom@gmail.com together with your name, membership number and contact phone number.
7. Access to personal information
You can email, request the company’s customer service manager to access your personal information, the company will According to Article 19 (1) of the "Personal Data (Privacy) Ordinance", we will comply with your request within 40 days after receiving your request. According to Article 20(3e) of the Regulations, if you refuse to make an access request by email, The company has the right to refuse your access request. According to Article 28 of the Regulations, the company may charge reasonable fees to those who access data. However, if you are indeed accessing personal data for reasonable corrections, the company may waive the relevant fees at its discretion.
8. Correction of personal information
You must send an email to our company’s customer service manager to change your personal information, and provide the corrections Correct information. The company will follow the "personal data (Privacy) Article 23 of the Ordinance requires that your personal data be corrected within 40 days after receiving your request. There is no charge for correcting personal information.
(1) If you request (i) access or correct information; (ii) provide general information about our policies and practices on personal data; or (iii) provide Regarding the types of personal data we hold; and (2)General enquiries and complaints should be sent to: asia.greenroom@gmail.com
9. Inquiry
If you want to inquire about the company's privacy policy statement, please contact the company's customer service manager.
(This statement can be modified from time to time without prior notice, please check it frequently.)
10. Personal Information Collection Statement
As a customer of GreenRoom, you may need to provide our company with your Personal Information ("Related Personal Information"). If the relevant personal information is incomplete or incorrect, the company may not be able to provide or continue to provide you with relevant services.
Our company treats your personal information confidentially at all times. The company's policies and practices regarding the collection, use, preservation, disclosure, transfer, confidentiality and access to personal data are in compliance with Hong Kong laws and regulations and have been included in this statement.
You agree that the personal information you provide to the company can be used and stored by the company, for the following purposes and other purposes as agreed by you and the company or required by law from time to time:
- Provide relevant services;
- The company, its agents, affiliates or partners are used to promote products related to relevant services and/ Or the service is used to promote any goods and/or services;
- Processing any benefits from or related to the service;
- Analyzing the provision of the service , Verify and/or check your credit, payment and/or status
- To process any payment instructions, direct debit arrangements and/or credit arrangements requested by you;
- Facilitate daily operation of your account and/or collect the payment due in your account for related services; and
You also agree that the company may disclose and transfer (regardless of in Hong Kong or overseas) The company uses, discloses, holds, processes, reserve or transfer your personal data for the above-mentioned purposes to the company’s agents, contractors, any telecommunications operations Business, any third party collection agency, any credit consulting agency, any security agency, any credit provider, bank, financial institution, any other person who is responsible for confidentiality to the company, And any actual or proposed assignee of the company.
In addition, according to the agreement between you and the company, the company can disclose and transfer your personal data (whether in Hong Kong or overseas) to GreenRoom and Its subsidiaries, affiliates, associated companies, and any company in which they have an interest, may deposit relevant personal information into the company or GreenRoom and its subsidiaries , Affiliates, associated companies and any company in which they have an interest in one or repositories held for the purposes described above (may contain the company or GreenRoom and its companies, subsidiaries, associated companies and other information collected by any company in which they have an interest), to promote the company and/or GreenRoom and its subsidiaries, affiliates, associated companies and any company in which they have an interest in goods and/ or services are used to compare your claims to the company and/or for the above-mentioned purposes. Other information provided by GreenRoom and its subsidiaries, affiliates, associated companies and any companies in which they have an interest. If you do not want to receive promotional information about goods and/ or services provided by the company that are not related to the service, or do not want the company to disclose, transfer or use your information for the purposes described in this paragraph For personal information, please write to the company at the following address, indicate your name, membership number and contact number.
According to the "Personal Data (Privacy) Ordinance", you have the right to:
1. Determine whether the company holds any of your personal data;
2. Check your personal information held by the company within a reasonable time;
3. Check your personal information held by the company in a reasonable way;
4. Request the company to correct any incorrect personal information.
According to relevant regulations, the company has the right to charge reasonable processing fees for requests for access to personal data. If you want to view or correct your personal information, or a copy of the personal information held by the company, please email the following address to make a request:
GreenRoom
Email address: asia.greenroom@gmail.com
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